We collect personal information that you provide to us directly when you:

• Use our website
• Contact us via email, phone, or other communication channels
• Sign up for our services through the website
• Participate in surveys or promotional activities
• Interact with us on our social media platforms

The types of personal information we may collect includes, but are not limited to:

• Full Name: Where you take any of our online surveys or fill a form on our website, we may collect your full name, phone number, email address, date of birth and house address(for installation purposes) etc.

• Phone Conversations: When you interact with any of our customer service representatives across all our branches in Nigeria, we will collect the number in which you used to make the call and may also collect your full name and contact address. Please note that we record all calls made to Solar World Electric Technology Limited for training and quality assurance purpose and will not disclose to a third party unless required to do so by law or for any of the reasons stated in “Clause 3”

• Payment information: When you make payments online via the website, bank transfer or in person at any of our branches nationwide, we will collect your account information which includes but is not limited to your full name, account number and bank. This is to ensure we have the right information when we are validating the payment and issuing a receipt after purchase of our products or in cases where a refund is initiated.

• Customer Reviews: Where you give us a review about our product and services to post on our website and social media handles, we may collect and publish an image or audio or video recording of you with your name, location and details about your experience with Solar World Electric Technology Limited.
• Employment Opportunities: If you apply for employment with Solar World Electric Technology Limited, we may collect information such as your contact information, employment and education history, including information in a resume or CV, references or other information included in a voluntary background check and information about you contained in any related communications, including a cover letter.

• Cookies:are strings of information that a site caches or stores on your computer. We may collect such information from your computer using a “cookie”and use it to, among other things, identify repeat visitors, determine the journey users take on our Products, and evaluate the effectiveness of our marketing campaigns. Cookies also allow us to present information to you in a more effective manner by allowing us to understand which of our products or services may be most likely to appeal to you and present them to you automatically. You can choose to turn off cookies through your browser settings if you are not comfortable with us having such information.

• Social Media: When you interact with us on any of our social media handles ,we may collect your user name, real name and any other information you choose to provide such as posts, replies, comments etc that are left on our inbox, post or feed. Because there are posts of our products that are made public, we recommend that you do not post private contents on our public posts on social media if you do not want it shared publicly with third parties. Please note that YOU ARE LIABLE FOR ANY LOSS OF PRIVACY OR HARM RESULTING FROM YOUR VOLUNTARY DISCLOSURE OF YOUR PRIVATE CONTENT ON OUR PUBLIC POSTS.